Questions about a lesson, a problem on the site, an idea, or a request about your data: we read every message and usually reply within two working days. You can use the form below or write to support@typingo.net.
Before you write
- A day will not open? Each day opens when the previous day reaches its accuracy target. Slow down a little and try the day again; accuracy matters more than speed.
- Progress missing? Without an account, progress is saved in the browser you used. A different browser, a private window or clearing site data starts afresh. My Progress lets you download a backup and restore it.
- Keys typing the wrong letters? The course uses the US QWERTY layout. Check that your computer’s keyboard layout is set to it, and that Caps Lock is off.
- Reporting a problem? Tell us the page or day number, your browser and device, what you did and what you expected. A screenshot helps.
Privacy and data requests
To see, correct, export or delete personal data we hold about you, choose “Privacy or data request” in the form or email support@typingo.net. We answer within one month. The Privacy Policy explains what we collect and your rights.
Schools, organisations and partners
Teachers and organisations are welcome to use the course with their learners. If you would like to work with us, suggest a feature for classrooms or discuss a partnership, choose “Schools, business or partnerships”.
Who you are writing to
Typingo is run by Typingo.